Click on the desired department below to submit a ticket.
IT TICKETS
For questions regarding app or DSP ordering, discount requests, loyalty, credit card processing and more. Please note, if you are experiencing an NCR Silver issue, please call NCR support first.
VARIANCE REQUESTS
For requests that are outside of standard Nekter Juice Bar Operations including hours of operation, pricing or product variances and more. This form must be submitted and approved before proceeding.
MARKETING TICKETS
For assistance with any marketing needs such as collateral, local store marketing, store signage, etc.
TRAIN & OPS TICKETS
For assistance with any training or questions about general operations, labor & cogs support...etc.
FACILITIES (CORP ONLY)
Available to corporate stores only. Any corporate locations experiencing a facilities issues, please submit a ticket for further assistance.
CUSTOMER SERVICE
For questions regarding customer service such as customer complaints, refund requests or general customer service assistance.
SUPPLY CHAIN TICKETS
If you experiencing any trouble with distribution or have questions for our Supply Chain team, please submit a ticket.